Frequently Asked Questions
What is Dateclub all about?
Dateclub is a social network where you can share your photos, videos, blogs, events and lots more with your buddies and with other members. The best way to learn about Dateclub is to explore. Click on the different links and menu items and see what happens.How do I save Dateclub on my phone?
In order to make it easy to open Dateclub you should create a browser bookmark of the Dateclub home page. On most phones this will involve opening your phone browser menu and then selecting "save as bookmark" or something similar. To open your phone browser menu press the left phone button, the middle phone button, or on some phones the * or # key.On Samsungs you first need to sms club2 to 31025 to get a plain text bookmark. Then open the message you receive, press Options > Cut address, select the Dateclub URL and press Options > Bookmarks.
If you cannot create a browser bookmark on your phone then keep the bookmark you were sent when you joined and use this to open Dateclub.
How do I login from my PC or notebook?
To login from your PC or notebook go to dateclub.co.za and enter your cell number and password.What are credits for?
Credits are earned or purchased and can then be used for giving out virtual gifts or sending nudges to other members. Click the credits link on the main menu for more information.What is a nudge?
A nudge is a request from another member to come online. If you receive a nudge then look in your message list to see who sent the nudge and to reply.What is an Ice-Breaker?
An Ice-Breaker is a question you can add to your profile e.g. On a rainy day, what is your favourite thing to do? When other members visit your profile they can see all your Ice-Breakers and can answer them. To add or remove an Ice-Breaker click My Profile > My Ice-Breakers. To see the latest Ice-Breakers added by other members click View Latest > Latest Ice-Breakers.What does it cost to use Dateclub?
Dateclub costs just R7 per week for unlimited use. You can download as much as you like. Your regular network WAP charges apply.What are WAP charges?
Your service provider charges you for making a WAP connection with your phone. You are charged for the amount of data you use and not for the amount of time you spend online. The standard charge at the time of writing is R2 / MB (1,024 KB) of data. That means over one million characters of text for R2, or over 5,000 characters of text for only 1 cent. To view or download a picture of 20 KB would cost 4 cents. Please contact your service provider for current WAP charges and to ask about even cheaper data bundles.What is the Flag link for?
If you see a topic in a public area (such as the Lounge, Confessions, or a Blog) that you feel is inappropriate then you can report it using the flag link. Topics that receive a large number of flags will then be reviewed by us. Please only flag if you honestly feel it is justified and not just because you have a difference of opinion with the topic owner. Misuse of the flag link can result in your access to community areas being restricted.How to I add pictures and videos to my gallery?
Click Galleries > Add to Gallery and then try the various options. Not all phones support file upload so if you get an error using the file upload option then please try the MMS option. On some phones you can send an MMS directly from Dateclub by clicking the links next to each MMS address. On other phones you will need to close Dateclub and then send the MMS as you normally would. To make this easier you should first save the MMS addresses as contacts in your phone book.Sony Ericsson file upload problems?
If you have a Sony Ericsson then you should disable your proxy setting in order to use file upload. You will need to edit your internet connection settings and look for the word "proxy". The check box next to this should be unchecked so that proxy becomes greyed out. If there is no check box then you should delete the IP address next to the word proxy. The IP address is a string of 4 numbers separated by full stops, for example 126.25.37.255How to I add pictures and videos to my gallery using a Samsung?
Create a new phone contact called Dateclub Public. When you create the contact create it as type "phone" (not "sim"). Don't enter a number, look for the space reserved for email and enter the address public@dateclub.co.za. Save this new contact and then send a normal MMS specifying Dateclub Public as the person you are sending the MMS to. Any files you include in the MMS will get added to your gallery. You can follow the same steps for all the other MMS addresses such as profile@dateclub.co.za, buddies@dateclub.co.za and private@dateclub.co.za.When adding to my gallery what is the difference between public, buddies and private?
Public means that the file can be viewed by anyone. Buddies means that the file can only be viewed by your buddies. Private means that the file can only be viewed by you or by selecting buddies that you choose to send the file to.What is allowed for public images and videos?
Public images and videos should not contain any explicit nudity or pornography. If you see a public picture or video that does not comply then please flag it.How do I set a profile picture?
First add the picture to your gallery. Then click Galleries > My Gallery > Pictures, select the picture and click the "use for profile" link.How do I add a Dateclub MMS address to my phone book?
Close Dateclub and create a new phone book contact as you normally would. Give the contact a descriptive name to help you remember, for example Dateclub Public, Dateclub Buddies, or Dateclub Private. Now enter the appropriate MMS address in the space provided for an email address and don't enter a phone number. Now when you are sending an MMS you can just specify this new contact as the person you are sending to, and it will get sent to your gallery.I sent an MMS but nothing has been added to my gallery?
After you send the MMS go to Galleries > My Gallery to view the file. If the file is not in your gallery then please check the following:- You are sending the MMS from the number you used to register
- You have used MMS and not email
- You have sent the MMS to the correct address with no spelling mistakes
- The MMS has been sent successfully and is not still in your outbox
What do I do if I get an error when trying to add to my gallery?
Not all phones support file uploads. If you are having trouble adding to your gallery then please use the MMS option. On some phones you can send the MMS directly from Dateclub. On other phones you will need to close Dateclub and then send the MMS as you normally would. To make this easier you should first save the MMS addresses as contacts in your phone book.Why can't other members see files I have added to my gallery?
Any public files you add to your gallery get reviewed first. Please allow up to 24 hours before it becomes visible to other members. Your buddies will be able to see your new files immediately.How do I clear my browser cache?
Open your browser menu and then look for the clear cache or reset cache option. To open your browser menu press the left phone button (also known as the option button), the middle phone button (Motorola) or the * or # button (Samsung). If you have another phone type then try one or more of the above.What must I do if I move my number to another network?
If you change networks and keep the same phone number then please SMS the word club to 31025 again so that we can detect your new network.Click here to generate the SMS to 31025 now (certain phones only)
How do I add smileys to my messages?
To add a smiley while you are typing a message just type the code for the smiley in your message text. For example type :) to create